When you want to exchange or return the product, you must contact us first.
The customer has the right to return the product within 14 days from the date of receipt, provided that the product is intact and has not undergone any change, and the customer bears the full shipping costs, and the cost of return is returned The product will be sent to the customer within 14 working days.
The customer has the right to replace the product with another product, before sending the shipment. After sending the shipment, he has the right to replace it within 14 working days, and he must bear the full shipping cost and the product cost difference, if any.
If the product is defective, or does not conform to the specifications that were specified at the time of purchase, the customer has the right to replace or return the product within 14 days, In this case, the client must send somethingIt proves the shipping costs, showing: the consignment number – freight – and the cost. The customer is then entitled to a full refund.
Products that are included in discounts and offers are not exchangeable or refundable, with the exception of a defect in the product.
Return or exchange of products is not accepted in the following cases:
– It is not accepted Return after 14 days from the date of receipt, and no exchange is accepted after 14 days.
– When the product changes from its original condition for any reason.
– When used beyond the purpose of experiment.
– Products that Manufactured at the request of the customer according to specifications specified.